Privacy Policy

Last updated: June 2026

1. Introduction

This Privacy Policy ("Policy") describes how ezspin88 ("ezspin88", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at ezspin88.club, collects, uses, processes, stores, and discloses personal data relating to registered players and visitors to the platform ("you", "your", "Data Subject").

ezspin88 is committed to protecting the privacy and security of your personal data. This Policy has been prepared in accordance with applicable data protection principles and the requirements of international gaming authority regulations governing the responsible operation of online gaming platforms serving the Malaysian market.

By registering an account with ezspin88 or continuing to use the platform, you acknowledge that you have read and understood this Policy. This Policy should be read alongside our Terms & Conditions and Responsible Gaming policy.

2. Data Controller

ezspin88 acts as the data controller in respect of the personal data of its registered players and platform visitors. As data controller, ezspin88 determines the purposes and means of processing your personal data in connection with the provision of its online gaming services.

For all data protection enquiries, you may contact us at the details provided in Section 14 of this Policy.

3. Data We Collect

ezspin88 collects personal data in the following categories:

3.1 Registration & Identity Data

• Full name, date of birth, and nationality
• Email address and password (stored in hashed form)
• Username and account identifier
• Government-issued identification documents (for Know Your Customer verification, submitted at account registration or prior to first withdrawal)

3.2 Financial & Transaction Data

• Payment method details (including Touch 'n Go eWallet identifier, Boost account reference, bank account details, or payment card details as applicable)
• Deposit and withdrawal transaction records, including amounts in Malaysian Ringgit (MYR), timestamps, and payment method used
• Bonus history and promotional eligibility records

3.3 Gaming & Betting Activity Data

• Game session logs, bet history, wager amounts, and outcomes
• Responsible gaming tool usage, including deposit limits, session timers, and self-exclusion records
• Bonus and promotion participation records

3.4 Technical & Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser information
• Session timestamps and login history
• Cookie identifiers and analytics data (see Section 10)

3.5 Communications Data

• Records of support interactions via live chat, email, or other communication channels
• Marketing communication preferences and opt-in or opt-out records

4. How We Use Your Data

ezspin88 processes your personal data for the following purposes:

• Account Management: To register, maintain, and administer your ezspin88 account, including identity verification and access control.
• Service Delivery: To provide access to casino games, sports betting, live dealer tables, and all other platform features.
• Payment Processing: To process deposits, withdrawals, and refunds in MYR via supported Malaysian payment methods.
• Regulatory Compliance: To fulfil our obligations under applicable gaming authority requirements, including anti-money laundering (AML) checks, age verification, and responsible gaming monitoring.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, collusion, and other prohibited conduct on the ezspin88 platform.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Marketing: To send promotional offers, bonus notifications, and product updates where you have provided consent to receive such communications.
• Platform Improvement: To analyse usage patterns, identify technical issues, and improve the ezspin88 user experience.

5. Legal Basis for Processing

ezspin88 processes your personal data on the following legal bases:

• Contract Performance: Processing necessary to deliver the gaming services you have contracted for when registering a ezspin88 account.
• Legal Obligation: Processing required to comply with gaming authority regulations, AML obligations, and applicable law.
• Legitimate Interests: Processing carried out for fraud prevention, security monitoring, and platform improvement, where such interests are not overridden by your fundamental rights.
• Consent: Processing of data for direct marketing communications, where you have provided explicit opt-in consent.

6. Data Sharing & Disclosure

ezspin88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data in the following limited circumstances:

6.1 Service Providers. ezspin88 engages third-party service providers — including payment processors, identity verification providers, game studios, and cloud infrastructure operators — who process personal data on our behalf under contractual confidentiality and data protection obligations.

6.2 Regulatory & Law Enforcement Authorities. ezspin88 may be required to disclose personal data to gaming regulators, financial intelligence units, tax authorities, or law enforcement agencies where required by applicable law, court order, or international gaming authority directive. ezspin88 will comply with all lawful requests for data disclosure.

6.3 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of ezspin88's assets, your personal data may be transferred to the acquirer or successor entity, subject to equivalent privacy protections.

6.4 Fraud Prevention Networks. ezspin88 may share fraud-related data with industry fraud prevention networks and other gaming operators for the purpose of detecting and preventing prohibited conduct across platforms.

7. International Transfers

7.1 As an online platform serving Malaysian players, ezspin88 may process and store personal data on servers located outside Malaysia, including jurisdictions where the data protection laws may differ from those applicable in Malaysia.

7.2 Where personal data is transferred to a jurisdiction that does not provide an equivalent level of data protection, ezspin88 will implement appropriate safeguards — such as contractual data protection clauses — to ensure your data receives adequate protection consistent with this Policy.

8. Data Retention

8.1 ezspin88 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy our legal, regulatory, accounting, and reporting obligations.

8.2 As a general rule, ezspin88 retains account and transaction records for a minimum of five (5) years following account closure, consistent with gaming authority requirements and applicable AML regulations.

8.3 Marketing consent records are retained for the duration of the customer relationship and for a reasonable period thereafter to demonstrate compliance in the event of a regulatory query.

8.4 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

9. Security

9.1 ezspin88 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include SSL/TLS encryption for all data in transit, access controls and authentication requirements for data access, regular security assessments, and staff training on data protection obligations.

9.2 Notwithstanding these measures, no data transmission over the internet is guaranteed to be completely secure. You are responsible for maintaining the security of your ezspin88 login credentials. Please notify our support team immediately if you suspect any unauthorised access to your account.

9.3 In the event of a data security incident that poses a risk to your personal data, ezspin88 will notify affected players and relevant regulatory authorities in accordance with applicable requirements.

10. Cookies

10.1 The ezspin88 platform uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small data files stored on your device that allow ezspin88 to recognise your browser across sessions, maintain your login state, and gather analytics data about platform usage.

10.2 ezspin88 uses the following categories of cookies:

• Essential Cookies: Necessary for the platform to function correctly, including session management and authentication. These cannot be disabled without impairing platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymised data about how visitors interact with ezspin88, enabling us to identify technical issues and improve the user experience.
• Preference Cookies: Used to remember your settings and preferences across sessions.

10.3 You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ezspin88 platform.

11. Your Rights

Subject to applicable law and our regulatory obligations, you have the following rights in respect of your personal data held by ezspin88:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data, subject to our legal and regulatory retention obligations.
• Right to Restrict Processing: You may request that we limit the processing of your personal data in certain circumstances.
• Right to Data Portability: You may request that we provide your personal data in a structured, machine-readable format where technically feasible.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to ezspin88's overriding grounds.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of the above rights, please contact our support team at the details in Section 14. We will respond to verified requests within thirty (30) days, subject to identity verification and applicable exemptions.

12. Children & Minors

12.1 The ezspin88 platform is strictly intended for adults aged 21 years and over. ezspin88 does not knowingly collect or process personal data of persons under the age of 21.

12.2 If ezspin88 becomes aware that personal data of a person under the minimum age has been collected, the relevant account will be immediately suspended, all data will be deleted, and any funds will be returned subject to applicable AML requirements.

12.3 Parents and guardians who believe their child has registered a ezspin88 account should contact our support team immediately via the details in Section 14.

13. Changes to This Policy

13.1 ezspin88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or gaming authority requirements.

13.2 Where changes are material, ezspin88 will provide notice via the platform or by email to your registered email address at least seven (7) days before the revised Policy takes effect. The "Last updated" date at the top of this Policy will be revised accordingly.

13.3 Your continued use of the ezspin88 platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ezspin88, please contact our Data Protection team via:

• Live Chat: Available 24/7 within the ezspin88 platform
• Email: [email protected]

We aim to respond to all privacy-related enquiries within five (5) business days. For formal rights requests, please allow up to thirty (30) days for a full response following identity verification.